Delivery and shipping

At Monaco-mode, we do everything to make the ordering and delivery process simple, clear, and efficient. If you have any questions or need assistance, our customer service is here to support you. Below you will find all the essential information about the shipment of your orders.

Delivery charges

Delivery to France, USA, United Kingdom, and Germany is completely free, regardless of the amount of your order. Your items will be delivered directly to the address provided, at no extra cost.

Preparation and shipping

Have you found an item you like? We will make sure to send it to you quickly. Each order is carefully prepared within our standard timeframes.

Here is how the shipping usually proceeds:

- Once your order is confirmed, a period of 1 to 2 working days is needed to prepare it. This period may vary slightly on weekends or holidays.
- Once your package is ready, it is shipped. The delivery time is generally 4 to 6 working days.

As soon as the shipment is made, you will receive a confirmation email containing a tracking link to follow your package. You can also check the status of your order on our tracking page.

Need same-day express shipping? Contact us and we will see how to meet your request as soon as possible.

Order received?

We hope our products will bring you full satisfaction! If not, or if you wish to make a return, please consult our return policy for all the details.

Product received damaged?

We are sorry for this inconvenience. In case of damage related to transport, we will send you a new item free of charge (one time only). If this happens again, a full refund will be granted.

Placing an order on Monaco-mode

Ordering is very simple. Choose your item on the product page, click on “Add to cart,” then on “Complete the order.”

Make sure you have selected the right size or color, then enter your delivery address and confirm. Then click on “Next – Delivery.”

A summary will appear confirming the free delivery. Then click on “Next – Payment.”

  • Visa
  • Mastercard
  • Paypal
  • Google Pay
  • Apple Pay
  • Maestro
  • Shop Pay

Choose your preferred payment method, click on “Place the order,” then follow the secure instructions shown. If you need assistance, our team is available to help you.

Package not received?

If your order is lost or does not reach you due to logistical problems, we will send you a new package free of charge. And if you still do not receive it within 60 days, you will be fully refunded.

Any questions? Do not hesitate to contact us:

✉️ - info@monaco-mode.fr
💬 - Frequently Asked Questions
📱 - +31 6 10435642